I ordered the extension pack on 9/1 for which it still hasnt been shipped which is absolutely ridiculous. Also, i bought these extensions after buying the extra tall flexi gate and the maxi extensions for it. It is extremely confusing having similar gates with similar names. So after realizing this I turned around and bought the Flexi gate extensions to only find out that there is an "odd" gate and an "even" gate. No where in the instructions or online did it explain this. So i called explaining how I was trying to attach an even extension piece to the wall to then again come to find out i need ANOTHER additional male piece for which i was told would be mailed to me. Needless to say I still have not recieved the males pieces or my flexi extension pieces. This is the most ridiculous situation for just simply wanting a dog gate. I have been dealing with this for a month now since first ordering the first gate and still have not got all the pieces. Never have i been so displeased with a company. You know its bad when you call customer service and they say they have to put you on hold to study the manual because they too are confused. What a mess of a gate.